🔐 Privacy Policy

Effective Date: 1st May 2025
Company Name: First Notification Limited (trading as Digital Forensics)
Registered Office:LEONARD HOUSE, 5-7 NEWMAN ROAD, BROMLEY, KENT, BR1 1RJ UK.
Company Number: 08562625
Contact Email: info@digital-forensics.co.uk

1. Introduction

First Notification Limited, trading as Digital Forensics (“we”, “our”, or “us”), is committed to protecting your privacy and handling your data transparently, responsibly, and in compliance with applicable laws, including the UK General Data Protection Regulation (UK GDPR).

This Privacy Policy outlines how we collect, use, store, and share your personal information when you:

  • Visit our website
  • Use our mobile or desktop applications
  • Contact us or use our services

2. Information We Collect

We may collect the following types of data:

a) Personal Information

  • Full name, job title, company
  • Contact details: email, phone, address
  • Case or inquiry details submitted via forms or direct contact

b) Technical Information

  • Device type, OS, browser type
  • IP address and geolocation (approximate)
  • Log data (when using our apps)

c) Usage Data (App & Website)

  • Pages visited, buttons clicked
  • Session length, crash reports (for app diagnostics)
  • File uploads (if using investigative tools in the app)

d) Sensitive Case Data

When you use our services for forensic investigation, we may process:

  • Encrypted evidence files
  • Device metadata
  • Digital logs (under NDA and strict confidentiality)

We do not collect or store unnecessary personal data without explicit consent.

3. How We Use Your Information

We use your data for the following lawful purposes:

  • To respond to inquiries and provide requested services
  • To perform forensic analysis as instructed
  • To improve and maintain our website/app
  • To comply with legal obligations or court orders
  • To notify you of important updates or system alerts

4. Data Sharing & Disclosure

We do not sell your personal data. Your information may be shared only:

  • With trusted partners under signed data processing agreements
  • With legal authorities where required by law
  • Internally among certified staff for service fulfilment

5. Data Retention

We retain data:

  • For as long as necessary to fulfill the purpose it was collected for
  • As required by law, regulation, or legal obligations
  • For a maximum of 12 months for general inquiries, unless extended with consent

Forensic case data is stored under secure protocols and deleted upon project closure or based on client agreement.

6. Your Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time (where applicable)
  • Lodge a complaint with the UK ICO

To exercise your rights, please contact us at:
📧 info@digital-forensics.co.uk

7. Security Measures

We implement strong technical and organizational security controls, including:

  • End-to-end encryption
  • Secure, access-controlled environments
  • Regular audits and staff training
  • ISO-aligned security protocols

8. Cookies (Website Only)

We use only essential cookies for basic website functionality. Analytics cookies may be used with your consent to help us understand user behaviour and improve the site.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website and linked within our apps. Material changes will be communicated clearly.

10. Contact

For any privacy concerns or requests, please contact:
📧 info@digital-forensics.co.uk
📍 LEONARD HOUSE, 5-7 NEWMAN ROAD, BROMLEY, KENT, BR1 1RJ UK.

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