Effective Date: 01/01/2025
Last Updated: 01/01/2025
At Digital Forensics Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information through our website (https://digital-forensics.co.uk) and the Digital Forensics app (“App”).
We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU GDPR.
1. Who We Are
Digital Forensics Ltd
Registered in the United Kingdom
Website: https://digital-forensics.co.uk
Email: support@digital-forensics.co.uk
2. What Information We Collect
We may collect the following types of personal data depending on how you interact with our website or app:
From Website Visitors:
- IP address and browser type
- Cookie preferences (via consent banner)
- Contact details (if you fill out a form)
From App Users:
- Subscription or payment data (via the App Store)
Sensitive data (such as biometric info) is never collected or processed by us directly. All processing is done securely on-device where possible.
3. How We Use Your Data
We use your data for the following purposes:
- To communicate with you (e.g., support requests)
- To comply with legal obligations
- To improve our services (e.g., bug reports, anonymized usage stats)
We do not sell any data.
4. Legal Bases for Processing
We process your personal data on the following legal grounds:
- Consent (e.g., newsletter or marketing)
- Contractual necessity (e.g., providing app features)
- Legitimate interest (e.g., service improvement, security)
- Legal obligation (e.g., regulatory compliance)
You may withdraw consent at any time.
5. Sharing Your Data
We only share your data with third parties when necessary:
| Third Party | Purpose | Data Shared |
|---|---|---|
| Apple iCloud | Secure cloud backup (optional) | Files, metadata |
| Apple (App Store) | Subscription billing | Billing info |
| Analytics tools (e.g., Apple App Analytics) | App performance | Anonymized device data |
All third-party providers are GDPR-compliant.
6. Data Storage & Retention
- App data is stored locally on your device and/or in iCloud, depending on your settings.
- We retain support tickets or inquiries for up to 12 months.
- Evidence and case data remain under your control unless you delete them or uninstall the app.
- Upon account deletion or request, your data will be erased within 30 days (unless legally required to retain it).
7. Your Rights Under GDPR
You have the following rights under UK/EU GDPR:
- Right to access your data
- Right to rectification
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to data use
- Right to withdraw consent at any time
To exercise any of these rights, contact info@digital-forensics.co.uk.
8. Data Security
We take security seriously and implement the following safeguards:
- SHA-256 hashing of digital evidence
- On-device biometric protection (Face ID/Touch ID)
- TLS/HTTPS for all web traffic
- Optional encryption via Apple iCloud
- Role-based access control for internal systems
9. Children’s Privacy
Our services are intended for professionals aged 18+. We do not knowingly collect personal data from children.
10. International Transfers
If we transfer your data outside the UK or EU, we ensure it is protected through:
- UK adequacy regulations, or
- Standard Contractual Clauses (SCCs)
11. Cookies (Website Only)
We use essential cookies and optional analytics cookies. A cookie banner will let you choose your preferences.
12. Changes to This Policy
We may update this Privacy Policy as needed. When we do, we’ll update the “Last Updated” date. Material changes will be clearly communicated through our website or app.
13. Contact Us
📧 General Enquiries: information@digital-forensics.co.uk
📧 Data Rights or Complaints: info@digital-forensics.co.uk
📧 DPO Contact: info@digital-forensics.co.uk